Privacy Policy

Last Updated: March 17, 2026

1. Introduction

Welcome to VaelixAi ("Service"), an AI-powered music generation platform operated by VaelixAi Inc. ("Company", "we", "us", or "our")

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service at https://vaelixai.com. By using VaelixAi, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Name
• Email address
• Profile picture (if provided by your authentication provider)

2.2 Usage Data

When you use our Service, we automatically collect:

• Song generation prompts and settings (genre, mood, vocal type, descriptions)
• Generated content metadata (song titles, generation timestamps, task status)
• Credit usage and transaction history
• Pages visited, features used, and interaction patterns

2.3 Device and Technical Information

We collect technical information including:

• IP address
• Browser type and version
• Operating system
• Device type
• Referring URLs
• Access timestamps

2.4 Payment Information

When you make a purchase, payment information (credit card number, billing address) is collected and processed directly by Stripe. We do not store your full payment card details. We receive only a transaction reference, payment status, and partial card information (e.g., last four digits) from Stripe.

2.5 Cookies and Tracking Technologies

We use cookies and similar browser storage technologies (such as localStorage and sessionStorage) to maintain sessions and remember preferences. We may also use analytics tools when configured. For details, see our Cookie Policy.

3. How We Use Your Information

We use the information we collect to:

• Provide the Service — Process song generation requests, manage your account, and deliver Generated Content
• Process Payments — Manage subscriptions, credit purchases, and refunds
• Improve the Service — Analyze usage patterns and feedback to enhance features and performance
• Communicate — Send account-related notifications, respond to support requests, and (with your consent) send promotional communications
• Ensure Security — Detect and prevent fraud, abuse, and unauthorized access
• Comply with Legal Obligations — Meet applicable legal requirements and respond to lawful requests

4. Third-Party Service Providers

We share your information with the following categories of third-party service providers, strictly for the purposes described:

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Retention

• Account Data: Retained while your account is active. Upon account deletion request, we will delete your personal data within 30 days, except where retention is required by law.
• Usage Data: Retained for up to 24 months for analytics and service improvement, then anonymized or deleted.
• Payment Records: Retained as required by tax and financial regulations (typically 7 years).
• Generated Content: Audio files hosted by our AI provider are retained for approximately 14 days and then automatically deleted. We do not permanently store generated audio files.

6. Data Security

We implement reasonable security measures to protect your personal information, including:

• TLS/SSL encryption for all data in transit
• Secure authentication via trusted third-party providers
• Access controls limiting employee access to personal data
• Regular security reviews of our infrastructure

However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

7.1 General Rights (All Users)

• Access — Request a copy of the personal data we hold about you
• Correction — Request correction of inaccurate personal data
• Deletion — Request deletion of your personal data
• Portability — Request your data in a machine-readable format

7.2 European Economic Area (EEA) / UK — GDPR

If you are located in the EEA or UK, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to Object — Object to processing based on legitimate interests
• Right to Restrict Processing — Request restriction of processing in certain circumstances
• Right to Withdraw Consent — Withdraw consent at any time where processing is based on consent
• Right to Lodge a Complaint — File a complaint with your local data protection authority

Our legal basis for processing personal data under GDPR includes: performance of contract (providing the Service), legitimate interests (improving the Service, security), and consent (where applicable).

7.3 California Residents — CCPA

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to Know — Request disclosure of the categories and specific pieces of personal information collected
• Right to Delete — Request deletion of personal information
• Right to Opt-Out — Opt out of the sale of personal information (note: we do not sell personal information)
• Right to Non-Discrimination — We will not discriminate against you for exercising your CCPA rights

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Children's Privacy

VaelixAi is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information promptly. If you believe a child under 13 has provided us with personal data, please contact us at [email protected].

9. International Data Transfers

Your information may be transferred to and processed in the United States, where our servers and service providers are located. By using the Service, you consent to the transfer of your information to the United States. We take steps to ensure that your data receives an adequate level of protection in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last Updated" date. For significant changes, we will make reasonable efforts to provide notice via email or through the Service. Your continued use of VaelixAi after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

VaelixAi Inc. 507 Northern Ave Apt 10, Mill Valley, CA 94941, United States Email: [email protected]